About Company
Family Trust Capital Microfinance Limited (FTC) is a microfinance institution (MFI) located in Accra, in the Greater Accra Region of Ghana. The MFI which commenced operations in 2011 with three staff initially as money lenders and subsequently as a microfinance company with the principal objective of providing financial services to small and medium scale enterprises. It was granted permanent license in 2014. The overall objective of FTCL in the medium term is thus to acquire a Bank of Ghana license to operate as a Savings and Loans (S&L) Company under the Non-Banking Financial Institutions (NBFI) Law in Ghana. A S&L license would enable the Company significantly expand its scope of operations, provide more market oriented and customer focused services and maintain more creditable and sustainable operations in future.
Vision
'To overcome poverty in Ghana'
Mission
To offer financial services for sustainable poverty eradication and social development.
Core Values
1) Customer focus- our prime focus is to exceed the expectation of our customers in the delivery of our services to gain their confidence and trust. For this reason, we are sensitive, considerate and responsive in manners and social conduct.
2) Trustworthy- Integrity and reliability- we are honest and reliable men and women with strong moral principles committed to mutual respect in our dealing with our customers and all stakeholders.
3) Performance culture (diligence)- we recognize and reward individuals and teams based on verifiable performance. We emphasize on commitment and results.
4) Innovation- we believe in the introduction of new ideas, methods and practices to enhance the provision of our products and services.
5) Social Responsibility- We behave ethically and contribute to the improvement of the lives of people, the community and the society we operate in.